Refund and Returns Policy

We do not offer returns or exchanges since all items are made-to-order. However, if there is an issue with your order, we are happy to help! Contact us at support@coloradosaram.com within 7 days of receiving your item with photos and details.

We only offer refunds in the following cases:
✅ You received the wrong item.
✅ Your item arrived damaged.

If either applies, email us at support@coloradosaram.com with:

• Your order number
• Photos of the wrong/damaged item
• Any additional details

Once approved, we’ll send a replacement or issue a refund to your original payment method.

If your package is marked as delivered but not received, please:
1️⃣ Check with neighbors and your local post office.
2️⃣ Wait 48 hours, as some carriers mark deliveries early.
3️⃣ If still missing, contact us at support@coloradosaram.com with your order number.

🚨 Address Errors: If the address provided was incorrect, we can resend your order, but shipping will be at your own cost.

We do not offer exchanges for size or color. To avoid issues, check our sizing chart in each product description before purchasing.

🔹 Mislabeled Items: If you received an item that was mislabeled, email us within 7 days with your order number and photos. We’ll send a replacement or offer a refund.

Customs fees may apply to international orders. These are determined by your local customs office and are not controlled by us. Please check with your local authorities for details.

Our products are fulfilled by Printful, a print-on-demand service. You can review their return policies here.

For any questions, reach out to us at support@coloradosaram.com—we’re happy to help!